Description: Alison Black research and consulting. Understanding the user who isn't you.
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Understanding the user who isn't you
We take mobile communication for granted but the more functionality we demand of our phones, the more complex they are to use.
I love this quote from Bjarne Stroustrup, inventor of the C++ computer language: 'There's an old story about the person who wished his computer were as easy to use as his telephone. That wish has come true, since I no longer know how to use my telephone.'