For more than 22 years now, I end each year reflecting on what I learned from the past 12 months and how I can improve my business in the new calendar year. In 2014, I cannot say that I learned anything new, but I was reminded of these important lessons-
#1- YOUR PEOPLE ARE IMPORTANT
For my business, 2014 was full of issues caused by bad employees. It took me nearly six months to flush the bad, reverse the damage and rebuild my team. I was surprised by the degree of disloyalty and dishonesty displayed by a couple of my employees, and they had to go. The transition from bad employees to a great staff was not easy, but we are better situated today to accomplish great things for our clients and our firm, having replaced bad staff with great staff.