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Communication Concepts International, Inc. is proud to announce the availability of the book: Buff and Polish: A Practical Guide To Enhance Your Professional Image And Communication Style by Kathryn J. Volin, President of CCII.
First impressions can be dazzling or they can be disastrous, but they last forever. Whether you are walking into a room for a job interview, meeting with a new client, or making a presentation, the image you portray is vital to how others perceive you. Believe it or not, people are sizing you up within the first three to four seconds of an encounter. They’re making judgments about you at seven seconds and within thirty seconds they’ve made at least eleven assumptions about you.
Buff and Polish is an abundant collection of successful communication applications and theories. As a veteran trainer and corporate communicator, Kathryn has compiled and implemented these techniques for more than twenty years. The knowledge within this definitive handbook can be used (by anyone) to make a dramatic, positive difference in the ability to achieve excellence while interacting with others.