Description: CCAM - Contact Centre Association of Malaysia - Empowering the Industry - PROFESSIONAL STANDARD, CAREER DEVELOPMENT, EVENTS & PRODUCTS.
Our mission is to support the pledges made in the objectives and in order to be a pro-active and relevant body to the Industry, the CCAM shall undertake to consciously promote these faculties of interest amongst its membership:
The 8th Customer Experience (CX) Summit is being painted blue once again! Nienke Bloem CCXP CSP returns this November to share her CX Pilgrimage through her observations from across multiple markets & industries, mostly from Europe where she operates from.…
This is a ‘not to be missed’ webinar, especially if you are participating or planning to participate in the Individual Categories for the CCAM Annual Industry Excellence Awards. This panel discussion, held on the 13th of July 2023, from 3:00pm…