Customer Engagement Transformation | Engage Customer
Description: Ciptex is expert in the Twilio Flex Customer Engagement Platform. Ciptex RACE is our cloud CCaaS Omnichannel extension to Flex.
We help you to transform your customer engagement strategy by creating frictionless and valuable experiences at every stage of the customer journey using a single cloud-powered communication platform.
Your customers expect you to understand their needs and meet their expectations at every touchpoint. Great customer experience (CX) leaves people feeling heard and appreciated – this reflects on everything from revenue to reputation. Ciptex simplify how you connect with your customers and influence their journeys.
We’re an expert in Twilio – the world’s #1 Customer Engagement Platform (CEP). Alongside RACE – our own suite of products, services, and solutions, we help customer-centric organisations create seamless, personalised and omnichannel engagements.
Customer Engagement Transformation | Engage Customer