Description: Customer Service Academy of Jamaica Limited is the foremost customer service training consultancy in Jamaica, and a regional leader in the field. CSAJ works in partnership with its clients to create bespoke consultancy, short courses and learner-centered development.
leadership training (621) certifications (238) customer service training (58)
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With lots of training programs listed in this category, you can be sure to find a program that fit the needs of your staff. Our programs are designed to sensitize participants to the crucial role that quality customer service delivery plays in the success of organizations
This category of programs is designed to enhance management’s understanding of the crucial role they must play in embracing the vision of a service culture, promoting that vision among subordinates so it becomes embedded, and role-modeling the behaviour expected from subordinates.