Every organisation needs operational excellence. Global competition and rapid innovation are raising the bar for organisations to continuously develop new products, improve quality, reduce costs and increase customer satisfaction.
Information technology today is a critical function in the enterprise. IT is not only a supporting function, helping to automate routine tasks and promoting process efficiency. It has also become integrated into the products and services of many industries.
Even organisations that do not consider themselves “high-tech” are increasingly leveraging IT for digital transformation and as a core element of their emerging business models.