Description: DHPN: Driving efficiency, enhancing tenant experiences, leveraging data, optimizing asset management, supporting social objectives, and addressing future challenges.
These are difficult times for Housing Associations – in the aftermath of a pandemic and tragic events such as Grenfell and Awaab’s law, the social housing sector has been burdened with negative press highlighting the lows of the industry, while striving to modernise customer interactions and implement operating efficiencies. With over 4.4 million homes being provided through housing associations, it is safe to say that digital transformation is no longer an option, it’s a necessity. While significant progre
DHPN exists to drive operational efficiency, improve tenant experiences, leverage data for decision-making, optimise asset management, support social objectives, and address emerging future challenges.
I need to make myself available to learn what other trusts are doing, while being present in my own trust.