OnBase Administrator and Organizational Management Specialist.
Naviant, Inc. , 11/09 – Present Senior Customer Care Specialist Responsibilities : • OnBase, PaperVision, and Kofax VRS support • Perform software installations, upgrades, and environment audits • Develop OnBase custom SQL queries • Develop OnBase Dashboard and SSRS reports • Develop Workflow life cycles • Primary writer on the Naviant technical blog • Develop and maintain documentation • Develop and provide internal training • Develop and present customer webinars • Maintain and troubleshoot internal OnBas
Hewlett Packard (formerly Electronic Data Systems), 07/05 – 04/11 Systems Administrator Responsibilities : • Care and feeding of onsite and remote Windows servers • Active Directory maintenance and reporting • File share management • Captiva administration • Business Objects administration • Creation and maintenance of documentation supporting the design and build out • Helpdesk support • On call 24/7 Achievements : • Designed, developed and implemented the new network structure for the Wisconsin Medicaid p