Description: A Berlin-based Conversational AI UX Expert.
I am a Berlin-based expert in Conversational User Experience Research and Design . I use a broad range of UX design frameworks extracted from the linguistic disciplines of Conversation Analysis, Pragmatics, and Ethnography of Communication to conceptualize, design, and define effective and engaging conversational experiences for AI-enabled solutions.
Currently, I work as a Sr. Conversational UX Designer at Flix SE in Berlin.
The key elements of my approach to CUX involve: