EPR Network [Express Press Release Network]
Atlanta, GA, 2023-Feb-07 — /EPR COMPUTER NEWS/ — ChannelWorks , the premier provider for the IT channel, is pleased to announce two new notable additions to its operations and service delivery teams; Brian Danforth, Global Service Delivery Director, and Mark Allen, Head of Sales Operations EMEA.
Brian Danforth, Global Service Delivery Director, graduated from Georgia Tech with a Bachelor of Science degree in 1997, and is a Georgia Native. Serving in the customer support industry for over 26 years, he began his career as a Tier 1 support representative and worked his way up to Senior Manager of Technical Support, managing a team of 60, at a large healthcare organization. He then moved onto McKesson, where he helped the company achieve multiple support certifications.
Since 2015, he has been working within the third party maintenance industry, leading in the development and implementation of the Incident Management Department.
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