Description: Flow CX is a complete Customer Experience Management Platform, delivering Customer Feedback, Issue Resolution, Online Reputation Management, Text Analysis...
customer satisfaction (259) online reputation management (162) customer experience management (78) customer feedback (76) net promoter score (39) resolve customer issues (1)
According to Forrester, 84% of companies aspire to be a customer experience (CX) leader, but only 1 out of 5 deliver good or great customer experience.
You've got a Customer Satisfaction or Net Promoter score, but what will you do next? At Flow, we show you where to go, why to go there, and how to get there sooner. We provide a clear roadmap to a better customer experience delivery.
Almost all companies are striving to be customer experience leaders, but many are falling short. Why? While most companies have some form of customer feedback, often it becomes 'data' rather than 'action and insight'. We ensure you see the gaps and gain the insight you need to improve.