Description: This is the help desk software and information resource and portal. It covers all aspects of management and audit for all types of help desks, including help desk application, call center outsourcing, and help desk management software sections.
help desk software (70) call center outsourcing (58) helpdesk software (28) service level agreements (4) help desks (1) help desk management software (1)
A help desk software solution and helpdesk software information resource portal
Help desks are now a fundamental and core part of good business service and operation. However, addressing the tricky issues, selecting the right tools, and managing the help desk correctly can actually be a very daunting task. Hopefully this site will answer many of the difficult questions, including the basics, such as: What is a help desk? How do they work? Why have a software solution? What are the typical software functions? Where do I start? The Help Desk Information Portal will offer guidance in many
WHAT IS A HELP DESK?