PIPTA - Pacific Intermountain Parking & Transportation Association
Description: We bridge the gap between you and your parking guests. All those “Help” button calls? They're resolved in under a minute. Intercom solutions for parking garages.
Parker Technology
There's a better way to manage intercom and inbound customer service calls. We combine parking domain expertise, a flexible software platform and our professional customer service center, or your staff, to ensure customer problems are resolved efficiently, according to your facility's business rules.
Our solution increases your level of service and revenue, according to your needs. Whether you need a call center solution, or a software platform to support an existing call center, we can help. Our flexible software platform puts a dashboard, with facility information, at customer service representatives' fingertips, for efficient call resolution. Plus, it provides real-time call performance data and call recordings, so that you get the valuable insights needed to run your operations better.
PIPTA - Pacific Intermountain Parking & Transportation Association