Description: 1Call's intuitive call center scripting easily guides your call center agents through each call. This call scripting software is designed to automatically detect call flow and determine the scripting options for your operators based on your protocols.
1Call’s scripting software is fully customizable to efficiently guide operators through scripts to help patients and medical staff with appointments, physician referrals, prescription renewals, scheduling, research, crises and emergencies, facility directions, take messages for physicians, staff, and departments, and much more.
Call center scripting software helps to streamline enterprise-wide hospital communications and processes, as well as the following benefits:
Discover how our scripting software can reduce your medical call center's error rate, improve metrics, and enhance the patient experience.