Description: IgniteScale helps Enterprise Software Companies to deliver strong customer retention by use of a SaaS platform compromising Professional Services Management & Customer Success Management. The platform helps maximize retention, scalability and profitability by enabling end-to-end management of the entire customer lifecycle.
customer journey (137) customer experience management (79) customer focus (29) csat (25) 360 view (9) customer onboarding (7) customer churn (6) customer lifecycle (4) customer alignment (1) customer escalations (1)
Gross Retention
Net Retention Profitability
Strategic alignment with customers