Description: TTEC is a leading digital global customer experience (CX) technology and services company focused on the design, implementation and delivery of transformative customer experience, engagement and growth solutions.
predictive analytics (296) customer insights (53) voice of the customer (24) marketing effectiveness (15) campaign analytics (8) humanify insights platform cx analytics incentive optimization real-time dashboards contact center analytics
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Kickstart your CX Analytics
From data to insight, and insight to business value. All companies have data, the difference is how they use that data for a competitive advantage. Our CX analytics solutions help you get a 360° view of the customer journey and understand customers expectations and needs. This provides key business insight into which customers are the most valuable and which are at risk of customer churn. Our customer experience analytics tools allow you to integrate siloed data and link those insights to business val