Description: The source of Voice and SMS Resources
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Our Call Center software is featured with inbound, outbound, & blended call process. This all in one Call Center platform available in cloud or in your premises even you can choose as managed service. This solution will give you relax for scalability of your Call Center. Our Call Center software is featured ACD, Queue, CTI, Voice blast, Voice logger, Whispering, Multiple campaign, Call forward-shake help-conference with many other features & report. Our Call Center has successfully integrated with the sever
Voice broadcast or blast is the easiest and cost-effective way to reach more people in less time. A custom voice file is uploaded along with the contact file list and a schedule is fixed for the calls to be dialed. The voice message provided by the customer will be played after the call is answered. You can use this service for any announcement, campaign, invitation or any social services purpose. This voice service breaks the limitation of educated and non-educated people. Two way broadcast is addition to
We developed dynamic IVR platform which you can design by your own. This IVR system enabled with decision tree logic. Our IVR system supports full range of DTMF. IVR service is widely used to handle high call volumes. It reduces cost and improves the customer experience. Phone banking, Feedback survey, Tele marketing, Appointment generate, Notification, Result publication, Voting, Order collection and many idea may launched by the IVR Service. IVR services extend the business hours to 24/7 operation. The us