Description: Laura Jolly - Customer Support Specialist
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Customer Support Specialist ● Community Manager ● Accessibility Advocate
Welcome! ☀️ I’m Laura, a Senior Customer Support Specialist at Intercom , based in Chicago, IL. I’ve been at Intercom since 2017 in my dream career, doing Customer Support for a people-first company on a mission to make internet business personal!
My background also includes social media community management, graphic design & multimedia, and email marketing. I’m formerly a Certified Professional in Accessibility ( CPACC ) and have a passion for accessible technology. I specialize in building team culture through creative projects, mentorship and resources.