Description: The customer service training courses online can be purchased individually or in a cost-saving bundle. Choose the courses from the results of the free Customer Service Skills Survey. These courses are designed to serve multiple customer service oriented positions including call center staff, inside and outside sales, engineering, hospitality, transportation staff, and others where both internal and external customer service is a cost-effective and valued priority.
classes (4223) courses (3768) active listening skills (2) business email etiquette (2) customer service training online (1) web based customer serivce training online (1) call center customer service training classes (1) customer service courses online (1) telephone etiquette (1) trust and rapport building (1)
The online customer service training courses include both the basic and advanced skills necessary to create a culture and legacy of legendary customer service .
The knowledge, skills, and strategies developed in these courses came from professional association surveys, needs analysis, competency modeling, and rigorous field testing.
These courses are uniquely designed to serve multiple customer service positions including call center staff, inside and outside sales, engineering, hospitality, transportation customer service staff, technical support staff, and all others where both internal and external customer service is a cost-effective and valued priority.
Sales Training International provides online training based on twenty-five Best-Selling books in Sales, Sales Management, and Cu
Sales Training International provides online training based on twenty-five Best-Selling books in Sales, Sales Management, and Cu