I’m Lila, a Twin Cities based UX Researcher, Strategist, and Designer keen on creating functional, intentional, and delightful designs in an effort to support a more thoughtful, accessible, and equitable space. Empathy and Human-Centered Design are at the center of my practice. My unique background of project and event management ( ranging from formal galas to large scale outdoor beer festivals ) and over a decade of leadership in the nonprofit sector ( managing Open Arms of Minnesota’s Volunteer Engagement
Client: Nicros
Methods : Secondary Research, Remote User Interviews, Competitive Audit + Analysis, Content Inventory, Site Taxonomy, Architecture Diagram, Affinity Diagramming, Persona + Scenario, User Journey Mapping, Storyboarding, Think-Aloud Testing, Experience Mapping, Concept Evaluation, Remote Usability Testing, Low-High Fidelity Wireframing, Interactive Prototype, Remote Client Presentation Video & Slide Deck, Kanban, and “ Project-Manager-For-A-Day ” practice