Description: UX Designer that has worked for British Gas, British Airways and TUI. Team lead at BA leading the designs on native applications and managing a team of 6. Currently contracting at British Gas.
web design (202626) seo (22946) app development (1853) ux design (1685) ui design (1132) rob sbailey (1)
Currently a UX contractor at British Gas having previously worked as UX lead at TUI and Team Lead at British Airways. I have designed responsive websites, native apps and wearable tech that have then been used by thousands of people each month. I have experience managing and developing teams as large as 6 UX designers and understand the profound impact that customer experience can have on the performance of a business, having worked on selling flows for platforms that deliver more than £250m a year in reven
Whilst Team Lead at British Airways I managed a team of 6 UX/UI designers across ba.com and mobile app. I assisted the UX manager in building the team and had an active role in both interviewing and hiring staff. Upon leaving BA I worked at TUI where I lead a team that consisted of 4 UX/UI designers. I enjoy leading a team and helping others to progress and develop their skills.
During my 3 years at BA I oversaw a complete redesign of both iOS and Android apps. The average customer review on the Apple App store went from 3* to 4.5* and the Android rating went from 2* to 4.5*.