Description: Making a habit out of change
Last week I was at Service Design in Government – an annual gathering of publicly minded design & digital folk from across the UK and around the world. I’ve not been for a couple of years (I’ve been busy becoming a parent and renovating a house!) so it was a great opportunity to catch up and to think about what might come next.
It was a busy three days, and there was much that was thought provoking and inspiring – even in just the sessions I could go to – so I can’t possibly do all of it justice here. I’d definitely urge you to check out the programme and any materials that are available (including via #sdingov on Twitter ). I’ll also link to a few things at the end of this post.
Meanwhile, here are a few overarching themes that stood out for me, based on what I saw and heard. Each of these deserves more space than I can give it here, so I may return to some of them in future posts. I’d also love to hear if these resonate with you – whether you were at the conference or not!