Description: Markiblak Group Inc. in Kelowna, offers business transformation, dedicated to helping organizations achieve growth, operational excellence & long-term success.
canada (14937) money (4256) kelowna (469) revenue (401) accelerator (367) sprit to success
From Being Unprofitable for 5 years to Surpassing Revenue Targets in Less than Three Months
Tim Hortons, Canada – multistore franchise
The company existed for over 2 decades and the owners were retiring and wanted to transition ownership to their children. The company had a very high staff turnover rate and some stores had been missing their revenue targets for the last 5 years. We went in and designed strategies for HR- specifically recruitment, retention, performance and reward -, marketing, sales, customer satisfaction and a leadership development program. In less than 3 months, staff turnover was reduced by 35% with a visible increase