Description: ICT grows, becomes more of a commodity, plays an ever more pervasive role in our lives and business. Companies need to master ICT, align ICT to business in order to make their business grow. ICT is everywhere now and companies have open “borders”. Your customers effectively participate in your business processes, they see the quality of your ICT-services and will judge them, so you have to make them state of the art. You have to make ICT work for your business.
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