Description: One Call is a growing healthcare network management company and the nation’s leading provider of specialized solutions to the workers’ compensation industry.
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From physical therapy and diagnostics to medical equipment, home healthcare, transportation and dental, we offer a complete suite of innovative products and services with a focus on injured workers' needs across the continuum of care.
One Call is using sentiment software to capture how their customer service team is expressing empathy and analyzing the data to drive better outcomes. In an ideal world, digital tools complement, and even enhance, the human touch required in workers’ compensation claims. When a claim occurs, an injured worker is often frightened and emot...
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