Description: OpenOne solution for Call Centres, Contact Centres, Consultancy Services Application, customer care, sales, customer satisfaction
chat (6369) email processing (12) sms surveys (3) knowledge database (2)
We develop applications and provide consultations for call centres. We help to develop so-called COOL CENTRES, as workplaces where operators like to work and helpfully care for their customers who call or write to the company.
Since we ourselves take great pride in satisfactory working environment where we like to develop and implement our ideas and products, we support so-called „freedom at work“ although we rather call it „freedom in cooperation“.
Give operators one application in which they can deal with everything. OneSolution replaces the necessity of many applications, brings communication history, overview screens, and accurate reporting.