Description: Emotions drive decisions. Customers with high emotional engagement are loyal, 70% more likely to recommend, twice as likely to spend and are 52% more valuable.
customer experience (798) emotions (359) emotional engagement (3) customer engagement reputation (1) branding brand marketing product product development channel sat (1)
Find out how we drive higher ROI..
We converge Artificial Intelligence and human intellect to measure emotional engagement across channels and in real time and real life.
Find out how we activate it..