Description: Portfolio of Zofia Rusinowska – a UX/UI designer from Cracow, Poland.
I took part in redesigning a time reporting app. Within 3 months, we discovered users’ core issues, created a new solution and validated it. For this project, it was crucial to go back to the roots and focus on the process itself. I’ve gained experience in mapping and optimising a very complex process.
I was part of a team working on redesigning the training ordering process. For a few months, we got our hands dirty while breaking down all variants of the process. To do that we used service blueprint diagrams.
In July 2017, I joined ABB and started my first project — a commenting plugin. For 6 months, I was helping the team to define the aim of the plugin, design a solution and in the end increase the engagement among ABB employees. This experience helped me to learn the user-centred design process and practise UX methodologies.