SOCAP is dedicated to developing exemplary customer care and engagement professionals, setting the standard for service excellence, and elevating the value of the profession.
SOCAP's Mission
SOCAP supports the integrated approach to customer engagement to drive successful business strategy. We deliver relevant and timely content and programs to our members. We enable, endorse and support industry collaboration, peer networking and business partnerships.
Links to socap.org (13)
bpaquality.comBPA Quality: Expert Call Center QA & Performance Solutions
BPA Quality: Expert Call Center QA & Performance Solutions