Description: Severn Trent Connect provide a resilient, sustainable and environmentally beneficial wastewater treatment service to our household and business customers.
A significant challenge to the water sector is how to embed sustainability in the heart of its operations in an economically viable way that protects customers and the wider environment for generations to come.
Ofwat have embraced this challenge by encouraging new water companies that are better at providing certain activities to compete with the incumbents.
None of this competition should jeopardise the quality or resilience of the service. Rather, it should meet even higher standards.
Severn Trent Water