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Techco Support Site – Helping your business grow through Technology, Training and Coaching

A rash of users with “There is no connected camera.” problems with their Mac iSight Cameras has prompted a few calls on the subject. The problem manifests as a blank screen with a crossed out camera in iPhoto, with the text “ There is no connected camera ”. It does not appear to be limited to any particular type of Mac, and has been seen on a brand new 2017, top of the range MacBook Pro within a few weeks of purchase.

The error message “There is no connected camera.” comes up when the iMac, MacBook, MacBook Pro or MacBook Air detects an issue with the camera’s connection. The problem appears to be with VDCAssistant, which is the process or daemon that is responsible for the built in iSight camera. Killing this process often fixes issues with the built in web-cam.

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