Description: Thomas Chow is a strategic executive, operator, and advisor with over 20 years of… · Experience: Chia Network · Education: University of California College of the Law, San Francisco · Location: San Francisco Bay Area · 500+ connections on LinkedIn. View Thomas Chow’s profile on LinkedIn, a professional community of 1 billion members.
I had the privilege of leading PubMatic’s $140M initial public offering (via traditional IPO) on December 9, 2020. After months of working long days, nights, and weekends, I am getting caught up with life and looking forward to this new chapter. I am grateful to my family, friends, and colleagues for their support and guidance that led me to this point. What a way to end the year!
Here is a small tribute to my family, with thanks to Nasdaq Global Markets for making this possible:
Two events recently highlighted the decline for customer service and relationships in the services industry–and particularly in mine, which is legal services. First, I was having lunch with one of my outside counsel. He was picking my brain as to why I retain certain law firms, and the effect of billing rates on who I retain. That got my mind jogging on a number of topics regarding my selection of outside counsel–and how billing rates are only one aspect of who I choose. See more below.