Description: At Windwood Consulting, we use quality improvement tools, including Six Sigma Methodology, to increase customer satisfaction and improve the bottom line. We help orchestrate team talent and optimize office dynamics around quality initiatives. And we help eliminate waste – from inefficient processes to costly rework – so that your entire organization can work smarter, more harmoniously, and more profitably.
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If you answered “yes” to any of these questions, you’re not alone. In fact, many service-related and customer oriented businesses such as yours often wrestle with issues of customer satisfaction, employee dynamics, competitive pressures and sometimes just basic survival. The good news is, it’s possible to help your business not only survive, but thrive, by focusing on quality.