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Our customer surveys are based on an understanding of what makes your customers satisfied and loyal. What makes your customers happy, or possibly unhappy, is the best starting point in a business strategy process.
At EPSI Rating Group we make companies and organizations competitive, using customer and employee voices as a measure of quality. We bring your business forward by studying the relationship between customer satisfaction, employee satisfaction and your company’s profitability.
The EPSI Rating Group conducts market research in the Nordic region, the UK, the Netherlands, and the Baltic countries.
Svenskt Kvalitetsindex - insikter för en hållbar framtid
Hjem - EPSI Rating
Koti - Epsi Rating
Hjem - EPSI Rating Norge